Logotipo Technaid

This privacy and data protection policy applies To TECHNAID, S.L. (hereinafter “we”, “our”, “TECHNAID»). We are a limited company constituted in conformity with the legislation of Spain, with CIF number B-84056498 And Social address in Street Doctor Esquerdo 39, 28028 Madrid (Spain).

As responsible for data processing, we respect your privacy and we undertake to treat your personal data in accordance with the provisions of Spanish legislation, in regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, Concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC and all other applicable laws and regulations.

This privacy and data protection policy explains how we manage the personal data we collect on you. Read this privacy and data protection policy before using our website (www.technaid.com) (our ‘ website ‘) or to transmit personal data. By using our website, you accept the practices described in this privacy and data protection policy.

We recommend that every time you enter our website, you can consult our privacy and data protection policy to make sure you understand how the personal data you provide will be used.

Collecting your personal information

If you limit yourself to visit our website, we will not collect any personal information.

We and/or our service providers can collect your personal information:

a) Directly from you;
b) When you enroll in our broadcast list;
c) When you participate in a contest that we have promoted;
d) If you submit your candidacy to work with us;
e) when it puts yous Contact or interact with our customer service;
f) Other sources.

The data collected may include your name, your company name, your VAT number or CIF/NIF, your mailing address, your phone number, your email address and other information related to your order, your processing and delivery.

If you choose not to give us your personal information, we may not be able to provide the data or service you need, or we can not provide the service or provide the requested data.

Responsible for the treatment

The person responsible for the treatment is TECHNAID, S.L., domiciled in Calle Avd. In Madrid, 84. 28500 Arganda del Rey (Spain).

Email: info@technaid.com – Tel.: + 34 91 871 99 74

Use and disclosure of personal data

You acknowledge and agree that by providing us with your personal data, we may use and disclose them for the purposes for which they have been collected, or for a reason related to such purposes, such as:

To facilitate and process your order;
a) to execute or respond to your requests;
b)To help our service providers to provide and improve our services and analyze sales trends and better understand the needs of our customers or develop, improve and market our products and services;
c) For the communication of regulatory information and compliance with our legal obligations;
d) To collaborate with various regulatory bodies or state security bodies and investigators to protect us against fraud and for related security purposes;
f) When you have given your consent, to include your data in our database for us to use or within the framework of direct marketing actions in order to inform you of promotions, products and services that may interest you;
g) To request your feedback on your satisfaction as a customer and our relationship with you;
h) for internal accounting and sales administration;
i) To ensure the monitoring or improvement of the quality and type of service we provide you;
j) for transmission to our successors and/or eventual acquirers;
k) to better understand your preferences.

Our service providers are organizations that can help us in research, mailing, security, professional advice, banking, payment processing or technology services. When we hire service providers to provide services, these third parties may have to manage your personal data. In this case, these third parties must safeguard the data and use it only for the purposes for which they have been provided, although we are not responsible for ensuring it.

Except as above, we will not disclose your personal data without your consent, unless disclosure is necessary to prevent a threat to life or health, whether authorized or required by law, and to the extent reasonably necessary to enforce the law or To deal with any violation of the conditions of use of the website or our general terms and conditions of sale.

In case of discrepancy, any legal modification regarding the management of personal data will prevail over this privacy and data protection policy.

Provide personal data of another person

You declare that, when you provide us with someone else’s personal data, you are authorized to provide such data and have informed that person about how we use and disclose your data, and that you can access it.

Security of your personal data

We apply physical, electronic and management security procedures of our equipment, suitable to protect your personal data against loss, misuse, modification or destruction. Access to your personal data is limited to people who specifically need it to perform their duties.

We apply reasonable measures to destroy or anonymize your personal data when we no longer need them and also to protect your personal data against any unauthorized access, disclosure, loss, misuse and alteration.

Access to personal data and accuracy

You have the following rights in relation to your personal data, and you may exercise these rights in writing at the address above or at the email address Info@technaid.com.

You have the right to access the personal data that concerns you.

However, due to the imperatives of security and confidentiality in the processing of personal data, we inform you that your application will be processed as long as you provide proof of your identity, in particular by submitting a scanned copy or A photocopy of your current identity document.
We have the right, if any, to oppose manifestly abusive applications (Due to Its number, its repeated or systematic character).

In relation to the foregoing, you are entitled, in accordance with the legislation, to request rectification, updating, blocking or even deletion of the data concerning you that are inaccurate, erroneous, incomplete or obsolete. You can also define general and particular guidelines concerning the fate of personal data after your death. Where appropriate, the heirs of a deceased person may require that the death of his or her relative be taken into account and/or that the necessary updates be taken.

You have the right to oppose. This right can only be exercised in one of the following two circumstances:

  • Where the exercise of this right is based on legitimate motives; Or
  • If the objective of exercising this right is to hinder the data collected being used for commercial prospecting purposes.

We undertake to respond to your request for access, rectification or opposition or any other complementary request for information within a reasonable period of time that may not exceed one month from the receipt of your application.

We apply reasonable measures to ensure that the data we have on you are accurate, complete and up to date. To help us in this objective, we ask you to provide the correct data and we will report if there are changes in your data. You can update your data at any time by accessing your customer account or by contacting our customer service.

Links to other websites

Occasionally, our site may contain links to and from the websites of our network of associated websites, Mainly distributors. If you follow a link to one of these websites, keep in mind that these websites have their own privacy policies and that we do not accept any liability in relation to such policies. Consult these policies before sending personal data to these websites.

Transmitting your data

While we take very seriously the protection of personal data that you have transmitted through our website, no data transmission on the Internet is secure at 100%, so we can not guarantee or justify the security of the data you transmit or You get from us online. The above may occur especially in the case of the data you send us by email because we have no means to protect that data until we arrive. From the moment we receive your personal data, we have an obligation to protect you in accordance with the law.

Where your personal data is kept

The data we collect about you are preserved in the European Economic Area (‘ EEA ‘). If we had the intention of transferring your data outside the EEA, we would get your consent first.

Changes in our policy

Occasionally, this privacy and data protection policy may need to be reviewed and updated. We reserve the right to modify at any time our privacy policy and data protection. Modifications or substitutions of the privacy and data protection policy will be posted on our website. The fact that you enter our website equal to the acceptance of all reviews, changes or substitutions of the privacy policy and data protection.

Direct Marketing

You have the right to ask that we do not use your personal data for marketing purposes. We will usually inform you (before you collect your data) if we intend to use your data for this purpose. You can exercise your right to oppose this treatment by checking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting our customer service. All emails, SMS and newsletters from this website allow you to unsubscribe from future consignments by clicking on the corresponding link or by answering “unsubscribe”.

Interpretation

All the conditions defined in this privacy and data protection policy will have the same meaning in this privacy and data protection policy as those indicated in the conditions of use of the website and in the general conditions of Sale.

Claim

If you want to make a complaint about the way your personal data has been treated, you can contact us.
If your personal data has not been properly treated, we will take steps to remedy it within a reasonable period of time.